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Home / ServiceDesk Plus

ManageEngine Updates – Feb 2026

by Bluechip Infotech New Zealand | Feb 25, 2026 | Bluechip Infotech New Zealand, Enterprise Solutions, ManageEngine

Announcing the retirement of Paul Leslie from Bluechip Infotech New Zealand After 29 years supporting customers and partners across New Zealand, on 31 March 2026 Paul Leslie will be retiring from Bluechip Infotech New Zealand. On behalf of the entire Bluechip Infotech...

ManageEngine Updates – January 2026

by Medha Mehrotra | Jan 28, 2026 | Bluechip Infotech New Zealand, ManageEngine

ManageEngine Partner Meet 2026 A snapshot of our Bluechip Infotech ANZ team at the ManageEngine Partner Meet 2026 in Chennai, India. It was a fantastic opportunity to dive into meaningful conversations around UEMS solutions and what lies ahead. Stay tuned to our...

Vendor Watch: Navigating the IT world with ManageEngine Solutions

by Surya Vasudevan | Jun 5, 2024 | ManageEngine

Managing the complexities of the IT world can be daunting. However, with the right solutions, you can face uncertainties and challenges with peace of mind. Solutions that streamline your IT management processes can make your life easier and your business more...

Automate the process of Assigning tickets with ServiceDesk Plus

by Shav | Apr 6, 2023 | Enterprise Solutions, Latest News, ManageEngine

Do you run an IT service desk and are tired of hearing complaints about the workload management between your analysts? How can you address this? ServiceDesk Plus has a handy Technician Auto Assign feature that will automate the process and help simplify your life....

ManageEngine NZ Newsletter – March 2023

by Bluechip Infotech New Zealand | Mar 23, 2023 | Enterprise Solutions, Latest News, ManageEngine

  2023 NZ Cyber Security Summit (March 2023)   Thanks to everyone who stopped by our stand and chatted with Kris and Paul. We hope you found the opportunity to discuss the ManageEngine solutions and catch up with our team in person. We look forward to seeing...

Learn how ServiceDesk Plus can be beneficial for HR Teams

by Shav | Mar 1, 2023 | Enterprise Solutions, Latest News, ManageEngine

ManageEngine’s ServiceDesk Plus is a comprehensive IT service management solution designed to streamline IT operations and improve the overall efficiency of IT departments. However, did you know it can also be utilized by Human Resources (HR) teams to enhance their...

ManageEngine NZ Newsletter – February 2023

by Shav | Mar 1, 2023 | Enterprise Solutions, ManageEngine

2023 NZ Cyber Security Summit     It’s the 9th year of the NZ Cyber Security Summit, and it will bring together the national cyber community. The ManageEngine NZ team are excited to attend, and they look forward to catching up with everyone in person....

Three best practices that are embedded in ServiceDesk Plus

by Shav | Feb 15, 2023 | Enterprise Solutions, ManageEngine

Three best practices that are embedded in ServiceDesk Plus as features that can improve productivity within an organisation: ServiceDesk Plus, as an ITSM solution, aims to reduce tedious tasks and automate the process to help organisations increase agent productivity....

ServiceDesk Plus for Case Management or Enterprise Service Management

by Shav | Jan 24, 2023 | Enterprise Solutions, ManageEngine

ManageEngine ServiceDesk Plus is a powerful and versatile IT service management (ITSM) software that can be used for much more than just IT case management. In fact, it can be used for non-IT case management as well, making it a valuable tool for businesses of all...

How EziBuy achieves IT service excellence with ManageEngine

by Bluechip Infotech New Zealand | Aug 31, 2022 | Enterprise Solutions, ManageEngine

EziBuy Limited is a leader in the apparel and retail hardware space. They process around 1.75 million orders, with a 50/50 geographical split of customers between Australia and New Zealand. EziBuy Limited was confronted with three pressing concerns. Its key problem...

ManageEngine NZ Newsletter – August 2022

by Shav | Aug 31, 2022 | Enterprise Solutions, ManageEngine

How to manage Cloud costs efficiently in your organisation In this video, Andre (Sales Engineer – ManageEngine NZ) on how to manage cloud costs efficiently in your organisation. Learn about the common issues that can lead to poor cloud spending and how to solve...

New asset life cycle feature

by Shav | Jun 29, 2022 | Enterprise Solutions, Latest News, ManageEngine

Are your organisation’s assets spread haphazardly? You can now track the entire life cycle of assets on an easy, drag-and-drop canvas. The new asset life cycle feature is now available in ServiceDesk Plus Cloud. Define the end-to-end life cycle of assets, in...
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