3CX Hosted has been successfully used by 3CX partners around the globe and has now launched in Australasia. New Zealand partners or customers can now get 3CX hosted in their own dedicated instance, at data centres in Sydney and Melbourne. This service frees up time and resources by taking care of all system management.
3CX Hosted is offered FREE for the first year for all Standard, Professional, and Enterprise licenses up to 32-SC. Year 2 hosting starts from NZD$148 excl GST. 3CX will:
- Deploy your dedicated instance to cloud provider Vultr and auto-configure firewall rules.
- Manage the 3CX operating system, including security patches and version upgrades (i.e. from Debian 10 to Debian 11).
- Take nightly backups.
- Commercial customers are kept on the latest non-beta update.
- Monitor your 3CX system 24/7.
For existing customers, they can also be converted to 3CX Hosted FREE for the first year by logging into the customer portal and following this simple guide.
All pricing is based off USD retail and converted at the NZD exchange rate at the time. There are storage limits based on the size of your license. There are also some limitations around configuration such as:
- not managed via the Instance Manager in your Partner Portal (3CX takes care of the updates).
- not able to use CFD (Call Flow Designer).
- not able to have customer templates for IP phones.
- STUN is not supported.
- Note it must use a SBC (Session Border Controller). This is a dedicated device, on premise for physical phones to provision and meet the system requirements found here. If you need assistance around this, please reach out to voipsupport@sofsol.co.nz. Keep watching this space. We have new devices coming soon to assist with this function.
3CX Hosted will be purchased from year 2 onwards via Soft Solutions, your 3CX Distribution Partner. Revenue will count towards your partner targets but margins will be set differently to normal product purchases. If you’d like to know more, you can view the 3CX blog here or reach out to our voip@sofsol.co.nz team to discuss in more detail.
