Now that Soft Solutions has two brands of IP phone system on the books, the question we are often asked – naturally – is “which one should I buy?” and our answer is usually “3CX”. So why do we offer both? We took on Grandstream because they have a great range of IP phones that work very well with 3CX. But then Grandstream came along with their IP PBX as well, the UCM. So how to we position one against the other? The short answer is, 3CX has more features, but for budget-conscious customers or for those who prefer a ready to go appliance approach, even the low price of 3CX may be out of their range, hence why we have introduced the IP PBX from Grandstream to you. So 3CX or Grandstream?
With the recent release of version 12, feedback from our channel partners have confirmed that 3CX has stepped up with Enterprise class functionality that was previously only available in more expensive brands.
Have a look at what the standard edition of 3CX now delivers.
The 3CX Phone System Pro edition has these additional features:
Alternatively, we find Grandstream more suitable if you have customers connecting multiple phones direct to SIP providers the UCM appliance makes VoIP management easy, but as soon as they want things like fully-integrated mobile clients, and extended call handling then 3CX is the way to go.
Hopefully by now you have found your answer to the question of 3CX or Grandstream?
For more information, please contact our VoIP team at voip@sofsol.co.nz or call 0-9-306 0450 to talk to us.
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