UC Channel Update – May 2026

In this update: (May 2026)

• Upcoming events June 2026
• Contact us for advice and support
• 3CX’s Latest Product News
• Yealink Product News
• Grandstream Product News
• CommBox Product News
• Fanvil Product News
• Demo Equipment
• Case studies – stories sell products!
• Join our LinkedIn UC community to see the news first

Upcoming events June 2026

18th June – Auckland this one is for you – join us at our Food Truck & Hardware Showcase Night This event has been designed to showcase all of our hardware brands we represent. This event is open to you and to your end customers – when registering you register yourself as a reseller and any of your clients as a “customer”. This is an opportunity to get hands on with the hardware from our vendors and chat with our Bluechip NZ team. We’ll have food trucks onsite to provide dinner for you and your clients – what a great way to end a Thursday! The event will run from 4.30pm to 6.30pm and you’re welcome at any point during this timeframe – to secure spots for you and your customers register here.

Upcoming events June 2026

A big part of what our UC Team delivers for our customers is the knowledge we’ve acquired! We are here to support and assist you to be successful with the brands we represent – key ways to contact our team during normal business hours:

• • Pre-sales queries = uc@bluechipit.co.nz
  • Technical support queries = ucsupport@bluechipit.co.nz
  • Phone = 0800 733 233
  • Quotes = sales@bluechipit.co.nz

Megan has been leading our UC portfolio for over 8 years now and is happy to offer guidance across our key brands – 3CX, Yealink, Grandstream, Fanvil, Jabra, CommBox.

Monique and Anoop cover off our pre- and post-support queries. We offer first-level technical support free of charge for units sold by us – we liaise with the vendors on your behalf if it’s a technical query we haven’t encountered before.

Our Partner Success Managers – Andre and Chris Blair look after our SMB and Mid-market customers respectively and Arsh our Sales Manager is the go to for our Enterprise customers. They’re all happy to chat about your Unified Communication requirements.

At Bluechip Infotech NZ, we like to cut through the red-tape wherever possible and make things simple.

3CX Latest Product News

During May we’ve seen further updates for update 9 which will launch soon – currently on Release Candidate 2. Below is a summary of updates during May:

Update 9 Release Candidate 2 – at the end of last week Release Candidate 2 was released with final minor updates ahead of an anticipated launch soon. See the full blog here.

Update 9 Release Candidate – mid-May the first Release Candidate was released with further updates to the AI transcription and other minor updates including some Yealink and Fanvil phone template updates. Within the blog announcement there is also the link to the full changelog file.

Update 9 Beta – Overnight 3CX unveiled the update 9 Beta edition with some significant additions since the Alpha (Alpha blog is here). A key change that has been alluded to with the retirement of the Ent+ Edition is a major new addition to the 3CX AI capabilities – Grok (xAI). This integration brings a fast, simple and cost-effective option for transcription, summaries and sentiment analysis. There are improvements to the AI Receptionist and PA roles and improvements to the holiday prompts. The full blog found here has key details on the changes within the beta. Remember a beta is not for production systems but is great for testing on your configured test systems.

Deep dive blogs into specific new update 9 features:

• • Enhancements to the Queues – some new updates on how queues behave are introduced including changes to callback options; escalation options (within skills-based routing); and new prompt options. See the overview here.
  • 3CX AI Agents – Knowledge sources – AI Agents rely on good knowledge sources. In this blog 3CX examines the knowledge sources for your AI Agents – a good statement to take from this is “The Right Tool for the Job: Knowledge Source vs. Live Data”. This is well worth a read to learn to structure the knowledge sources in the best way for the best outcomes. You can view the full blog here.
    
  • WebClient interface changes – the redesign of the WebClient interface focuses on improved usability; reduced clutter; and making daily tasks quicker and more intuitive. Take a look at more detail here.
    
  • Managing Custom VoIP Provider templates – with better tools to give you better management of your custom VoIP templates this blog reviews what is going to be available within update 9 here.
    
  • Remote syslog – introducing enterprise-grade security monitoring for your 3CX PBX via your syslog of choice. This will be a game changer for MSPs and larger enterprise deployments of 3CX – check out the blog which links to the config guide around it here.

Q2 Promotional Discounts continue until 30th June 2026 – during April, 3CX launched promotional discounts which run until the end of this quarter 30th June 2026. There will be no extensions or exceptions to that end date. The discounts are across 3 key areas:

• • NEW Licenses 8-SC and above – depending on the length of time you purchase the new license for discounts of 10% to 20% off your normal 3CX partner buy apply.
  • Pro-rated upgrades to 16-SC or above and pro-rated upgrades to 16-SC or above combined with maintenance renewals– when increasing the license size to fit within the fair usage policy a discount of 25% applies. If combining with a 1- or 2-year renewal on the same transaction the discount also applies to the renewals. If increasing the size and combining with a 3-year renewal on the same transaction a 30% discount applies.
  • Educational discounts –the educational threshold for discounts has reduced from 32-SC to 16-SC and above. Discounts can be used from above promotions. Educational discounts have some specific T&Cs and a copy of the quote from 3CX partner to educational organsiation showing the discounts must be given to Bluechip NZ to apply to 3CX for the appropriate discounts.

See the full blog post on the promotions here. As the promotions can be different on the same SKU depending on the choices purchased, please contact our sales@bluechipit.co.nz for a specialised quote to access this promotion. Please note there is no promotion on standalone renewal SKUs.

Yealink Product News

Coming up on June 18th is your perfect opportunity to visit our Ellerslie office in Auckland along with your customers and check out the comprehensive range of Yealink IP phones; Headsets; and video conferencing solutions. Our Hardware Showcase night will give you and your customers the chance to get hands on with the equipment.

Not in Auckland or unable to attend on those dates – don’t worry we have you covered. We have a wide range of demo equipment of the IP phones; headsets and for meeting room devices, we have an A25 with CTP25 and A40 with CTP25 bundle within our demo equipment available to borrow.

If you are in Auckland but can’t make that night or have a very interested customer, you are welcome to visit our Ellerslie office by appointment where we have three spaces equipped with Yealink MTR solutions. We have a small, medium and large space configured with equipment. Reach out to your Partner Success Manager (Andre or Chris) to arrange a time where the rooms are available and we will be happy to host you.

The very popular MeetingDisplay bundles will continue but there will be price increases from June. The bundles available are:

• • 511069 A25-031 + MeetingDisplay 55” + S Bracket to mount the Android Bar under the Display
  • 511070 A40-031 + MeetingDisplay 55” + S Bracket to mount the Android Bar under the Display
  • 506301 A40-031 + MeetingDisplay 65” + S Bracket to mount the Android Bar under the Display
  • 506302 A40-031 + MeetingDisplay 75” + S Bracket to mount the Android Bar under the Display
  • 507244 A50-031 + MeetingDisplay 75” + L Bracket to mount the Android Bar under the Display
  • 507245 A50-031 + MeetingDisplay 86” + L Bracket to mount the Android Bar under the Display
  • NB: The wall mount bracket for the MeetingDisplay’s is sold separately and is SKU 506204.

In April we unveiled the new high-end flagship BH78 Bluetooth Headset. Ideal for business with its Adaptive Hybrid ANC, AI-powered Noise-cancellation and Yealink CloudSoft Comfort technology, it helps you stay focused, heard, and comfortable wherever you work.

And when you’re on the move? It’s smart foldable design collapses in seconds, fitting perfectly into your bag for seamless portability throughout your day.

Grandstream Product News

We are anticipating further price pressure in Q3 so Q2 is a great time to close open opportunities.

Coming soon – GDMS hosted in Sydney data centre. This will be an exciting additional point of presence for Grandstream’s free Cloud Management platform. GDMS data in Sydney will be an enhancement for customers with data sovereignty requirements. More information to follow as it comes to hand.

The latest blog from Grandstream provides an excellent overview on Wi-Fi 7 and why it’s quickly becoming a strategic requirement for customers. Within the blog found here there is an overview of the models now available.

If you’d like to know more about any of the Grandstream range, reach our UC Team on uc@bluechipit.co.nz.

Commbox Product News

A reminder of the key ranges from CommBox for commercial displays in meeting room spaces:

• • MR = Meeting Room Displays, commercial displays from 43” to 98” available
  • A11 Intelligent = displays with Android intelligence on board (great for signage!), also available from 43” to 98”
  • S5 Classic = full touch/interactive solution with its own OS. Four sizes available – 65”, 75”, 86”, and 98”.

Fanvil Product News

In 3CX’s update 9 (currently still in Release Candidate), new/updated templates for the popular Fanvil X-Series, W-Series (portable DECT and WiFi models), and Hotel IP phones have been added.

Do you want to know more about any of these phone models? Reach out to uc@bluechipit.co.nz for further advice.

Demo Equipment

Here at Bluechip Infotech New Zealand, we hold a demo pool of Yealink, Grandstream, Jabra and Fanvil products which are available to borrow. We have video conferencing solutions, IP phones, DECT phones, headsets, WiFi Access Points, facility access and more available to borrow and test. It’s a great way to be able to test out units and see if they meet the needs of your clients. A great way to evaluate new offerings ahead of purchase. If you’d like to borrow anything, please reach out to Megan Twentyman our BDM – UC in the first instance.

Case Studies – stories sell products!

Real world stories sell solutions and help increase market awareness! We are looking for local NZ success stories that we can work with you to produce case studies around our UC brands. If you have a good story to share, please reach out to us on uc@bluechipit.co.nz and we can work with you. As a thank you to you and your team, we’ll shout your team a lunch when we wrap up and the story is produced.

Join our LinkedIn UC community to see news first

Our “Bluechip UC Community” group has been created so our customers quickly get all the latest news. We post regularly and welcome new members to the group. Keep up to date with upcoming Bluechip Infotech New Zealand events, UC-related updates and any other general UC news. Join the LinkedIn group here.