by Shav | Mar 30, 2022 | Managed Services, N-able
N-able is retiring VIPRE-based Managed Antivirus on June 27th, 2022. For partners still using the VIPRE option, we recommend upgrading to N-able EDR or switching to the Bitdefender-based Managed Antivirus engine. N-able EDR is a next generation AV tool. It detects and... by Shav | Mar 25, 2022 | 3CX, Unified Communications
If you’re not yet a 3CX partner now is a great time to explore how effective the 3CX IP PBX unified communication platform is. We’re sure it will fit a number of your clients’ requirements. To chat around becoming a partner and what 3CX’s expectations are, please... by Shav | Mar 24, 2022 | Enterprise Solutions, ManageEngine
With most global organisations participating in the digital transformation race, there will always be leaders and followers. If you wish to lead the race, now is your chance. ManageEngine is running a Digital Dominance survey to understand industry trends. Tell us... by Shav | Mar 24, 2022 | Arcserve, Managed Services
Arcserve new product release: The new ShadowXafe and OneXafe Solo 4.7 versions are out now. New key features include: WAN optimised replication for fast and efficient data transfer. Detection, reporting and alerts if no replication has occurred recently. Explicit... by Shav | Mar 23, 2022 | 3CX, Grandstream, UC Update, Unified Communications
In this update: IMPORTANT: 3CX v18 update 3 + hotfix 3CX v16 important dates during 2022 New from Grandstream Yealink promotions New 3CX partners Upcoming webinar and technical training Submit a great 3CX case study. Get pizzas for your team! 3CX blogs –... by Shav | Mar 17, 2022 | Enterprise Solutions, ManageEngine
Every 1-on-1 webinar booked gets $50 at Countdown Upskilling yourself on the latest IT developments just got more rewarding. For a limited time, every 1-on-1 webinar booked with the ManageEngine NZ team, gets a $50 Countdown voucher as a token of our thanks. These... by Shav | Mar 9, 2022 | Arcserve, Managed Services
Downtime is inevitable in an organisation’s IT infrastructure. Whether caused by user error, natural disasters, ransomware attacks or other potential threats, downtime can result in productivity and revenue loss. It also damages an organisation’s brand and reputation.... by Shav | Mar 3, 2022 | Arcserve, Managed Services
In this update: Rebranding’s complete. Arcserve is here! Pick-Your-Own webinar and get a $50 voucher (Mitre 10 / The Warehouse) Webinar: How cyber insurance impacts every MSP Chris Barnes (Think IT) – our Mick Fanning surfboard winner Don’t take the... by Shav | Mar 2, 2022 | Enterprise Solutions, ManageEngine
When providing customer support, three key requirements need to be achieved to ensure customers are satisfied: Effective communication with customers. Successfully organise and keep track of tickets. Effective troubleshooting of customer requests. How can this be... by Shav | Feb 28, 2022 | Enterprise Solutions, ManageEngine
If you rewind and do a quick review of 2021, it ranged from remote work security, to MITRE ATT&CK framework implementation and so much more. ManageEngine’s log management solution, EventLog Analyzer has had a busy 2021. Being named in the 2021 Gartner Magic... by Shav | Feb 28, 2022 | 3CX, Unified Communications
As detailed in both our November and December newsletters, the current supported version of 3CX is v18. The latest update is update 2. There are some 3CX important dates coming up throughout 2022 that will affect customers on older versions and reduce their... by Shav | Feb 28, 2022 | Enterprise Solutions, ManageEngine
OS deployment can be a crucial task for IT admins. It is needed for a number of tasks such as; provisioning desktops for new employees, redeploying an OS due to organisational policies, employees moving departments, and reinstalling an OS for corrupted PCs. However,... 