by Shav | Apr 29, 2019 | Enterprise Solutions, Latest News, ManageEngine
The new employee onboarding process usually stays the same at most organisations. Many companies are still manually onboarding employees within their Active Directory (AD). This manual process not only takes a lot of man-hours, but also risks human error while setting... by Shav | Apr 16, 2019 | GFI, Latest News
As a valued GFI partner, we wanted to advise you of an upcoming change to the GFI price-book, as they have revised pricing. Please share this notice with anyone in the organisation you believe should be across these licensing changes. On May 1, 2019 GFI... by Shav | Apr 16, 2019 | Latest News, Unified Communications
Capturing traffic for VoIP troubleshooting When troubleshooting VoIP issues, there are a few ways to get the details needed for both Soft Solutions and our vendors to assist. This will be along the lines of increasing the logging verbosity within 3CX, generating the... by Shav | Apr 15, 2019 | Latest News, ManageEngine
Have you thought about what you would do if your mobile gets stolen? These days we all rely on our phones for both work and personal use. If it gets stolen or lost, it becomes a nightmare. There’s a tonne of private data stored on our phones – from photos to... by Bluechip Infotech New Zealand | Apr 9, 2019 | Latest News, N-able
The days of guessing how much data your customers need to back up, are over. With a traditional backup solution, it requires ongoing storage forecasting, provisioning and adjustment. Choosing a cloud-first solution, lets you easily scale up (and down) as demand... by Shav | Apr 8, 2019 | Latest News, ManageEngine
IT changes are one of the main sources of outages, that easily impact a business’s production environment. Change management is an ITSM (IT Service Management) process that has been designed to mitigate such risks, however, it’s often difficult to follow. Potential... by Shav | Apr 2, 2019 | Latest News
Now more than ever customers are switching from a traditional PBX to an IP PBX. 3CX has stamped its mark as a leading provider in the VoIP space. With the launch of version 16 last week, the product introduces much longed for features. 3CX is well known for its... by Bluechip Infotech New Zealand | Apr 1, 2019 | Enterprise Solutions, Latest News, ManageEngine
ITSM ServiceDesk Plus Request Life Cycle can be used in organisations to: Guide technicians at each step. Restrict access to a group or an individual. Request information only when it’s required. Provide contextual notifications. Abort ticket processing.... by Bluechip Infotech New Zealand | Mar 28, 2019 | Latest News, ManageEngine
Even the most effective webmaster struggles to overcome problems with SSL/TLS certificates. Discover an easier way to manage SSL certificates. The top 5 challenges for a SSL manager are: Discovering all certificates in the network. Keeping up with... by Bluechip Infotech New Zealand | Mar 26, 2019 | Latest News, Security Solutions, Trend Micro
Email is still the major vector for malware, phishing and ransomware attacks. Yet many people still rely on gateway/cloud filtering products whose actual emphasis is to block spam. While spam is annoying, it’s a coarse filter when it comes to security. The... 