The name of the game today is efficiency. With N-able MSP Manager, you can turn downtime into uptime. So often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in detail and helps you provide value that keeps your clients loyal. In addition, it simplifies time tracking and ticketing and billing your customers in a single dashboard.
Here are some of the KEY benefits of an MSP Manager:
Increase tech efficiency
Manage tickets more easily, capture previously unbilled time and expenses, and empower your team to collaborate on tickets—all driving your company’s productivity and revenues.
Time tracking
Start, pause, add time to tickets or save and start a timer to start tracking time. Quick sign-on, automated ticket routing, and real-time tracking make it easy to process client requests.
Streamline billing
Automatically and accurately track time and billing data with service packages. Export data quickly to your accounting software to streamline invoicing.
Gain flexibility and scalability
Customize service offerings using our out-of-the-box service models. Bill per incident, hourly, monthly managed services, or all three—whatever makes sense for your business.
Integrated, safe cloud-based solution
N‑able MSP Manager integrates with N‑able RMM and N‑able N‑central to keep assets in sync and give you one-click remote sessions from asset lists or tickets with Take Control.
To know more, please reach out to me at Mark@sofsol.co.nz