New 3CX partners
If you’re not yet a 3CX partner now is a great time to explore how effective the 3CX IP PBX unified communication platform is. We’re sure it will fit a number of your clients’ requirements. To chat around becoming a partner and what 3CX’s expectations are, please...
Ramp up your IAM strategy in 2022
It's time to ramp up your IAM strategy. The increase in remote workers reinforce the need for organisations to not only have stringent security measures in place, but effective identity and access management (IAM) systems too. This white paper explores the Gartner...
New from Grandstream
Earlier in the month, Grandstream launched two great new products. These covered the carrier-grade generation of IP phones, and an outdoor WiFi 6 Access Point. For both units the first stock is just landing in the country and will be available within a matter of days...
Participate in our IT Digital Dominance 2022 survey
With most global organisations participating in the digital transformation race, there will always be leaders and followers. If you wish to lead the race, now is your chance. ManageEngine is running a Digital Dominance survey to understand industry trends. Tell us...
New product release – ShadowXafe 4.7
Arcserve new product release: The new ShadowXafe and OneXafe Solo 4.7 versions are out now. New key features include: WAN optimised replication for fast and efficient data transfer. Detection, reporting and alerts if no replication has occurred recently. Explicit...
VoIP Channel Update
In this update: IMPORTANT: 3CX v18 update 3 + hotfix 3CX v16 important dates during 2022 New from Grandstream Yealink promotions New 3CX partners Upcoming webinar and technical training Submit a great 3CX case study. Get pizzas for your team! 3CX blogs - essential...
ManageEngine NZ Newsletter – March 2022
Every 1-on-1 webinar booked gets $50 at Countdown Upskilling yourself on the latest IT developments just got more rewarding. For a limited time, every 1-on-1 webinar booked with the ManageEngine NZ team, gets a $50 Countdown voucher as a token of our thanks. These...
Why you should be using Arcserve’s Cloud Premium
Downtime is inevitable in an organisation’s IT infrastructure. Whether caused by user error, natural disasters, ransomware attacks or other potential threats, downtime can result in productivity and revenue loss. It also damages an organisation’s brand and reputation....
Arcserve Channel Update
In this update: Rebranding's complete. Arcserve is here! Pick-Your-Own webinar and get a $50 voucher (Mitre 10 / The Warehouse) Webinar: How cyber insurance impacts every MSP Chris Barnes (Think IT) - our Mick Fanning surfboard winner Don't take the P.I.S out of your...
How to provide effective support for your customers
When providing customer support, three key requirements need to be achieved to ensure customers are satisfied: Effective communication with customers. Successfully organise and keep track of tickets. Effective troubleshooting of customer requests. How can this be...