by Shav | Jan 28, 2020 | Latest News, Managed Services, N-able
In this update: What’s ahead for RMM? First 10 partners selling extra SolarWinds, pilots a plane. 5 tips for preventing harm after an employee leaves Best practice eBooks to grow your business What’s ahead for RMM? Get in-depth insights into RMM’s product... by Shav | Jan 28, 2020 | 3CX, Latest News, Unified Communications
Congratulations to everyone who made it through 2019! I had the pleasure of travelling around NZ as the technical trainer for 3CX’s Basic, Intermediate and Advanced courses last year. It was fantastic seeing the high level of engagement and most notably, passed... by Shav | Dec 4, 2019 | Latest News, Managed Services, N-able
Backup for Office 365 gets a price cut SolarWinds aims to provide complete data protection for Microsoft Office 365 and they have now added SharePoint support on top of the Exchange and OneDrive options already available. Even better, from this month you will... by Shav | Nov 29, 2019 | 3CX, Latest News, Unified Communications
With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how... by Bluechip Infotech New Zealand | Nov 27, 2019 | 3CX, Grandstream, Latest News, UC Update, Unified Communications
In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to... by Shav | Nov 26, 2019 | 3CX, Latest News, Unified Communications
I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is... by Shav | Oct 30, 2019 | 3CX, Grandstream, Latest News, UC Update, Unified Communications
In this update: 3CX version 16 – update 3 is live 3CX’s exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies – local... by Shav | Oct 22, 2019 | 3CX, Latest News, Unified Communications
When it comes to telephony (or VoIP), there have traditionally been 2 types of organisations I have come across. You have old school outfits that have been laying cabling and wiring analogue systems since the dawn of time and are used to crawling through small dusty... by Shav | Oct 22, 2019 | Enterprise Solutions, Latest News, ManageEngine
IT departments moved away from shared mailboxes years ago, because it was a painful and inefficient way of handling requests. While implementing an IT helpdesk (ticketing) solution worked for IT, other lines of business still struggle with this daily. The... by Bluechip Infotech New Zealand | Oct 9, 2019 | Arcserve, Latest News
OneXafe Solo – a sneak peek, drinks and canapes Join Soft Solutions and StorageCraft to celebrate the latest game-changing technology – the OneXafe Solo 300. Come along to get a brief update on how it revolutionises your service offering. Then stay for... by Bluechip Infotech New Zealand | Sep 30, 2019 | Grandstream, Latest News, Unified Communications
I’m still unsure how I feel about the next generation of the Marvel movie franchise. The last set of movies ended powerfully, with one of the largest gross revenues to date. Without spoiling too much, a key point to the final movie (End Game) involved a special pager... by Bluechip Infotech New Zealand | Sep 25, 2019 | 3CX, Grandstream, Latest News, UC Update, Unified Communications
In this update: 3CX’s new CEO 3CX version 16 – update 3 Beta, get prepared now Grandstream’s product roadmap Soft Solutions webinars – 26th & 30th September 3CX WebMeeting status Case studies – local stories to share? 3CX sales...