by Shav | Apr 15, 2019 | Latest News, ManageEngine
Have you thought about what you would do if your mobile gets stolen? These days we all rely on our phones for both work and personal use. If it gets stolen or lost, it becomes a nightmare. There’s a tonne of private data stored on our phones – from photos to... by Shav | Apr 8, 2019 | Latest News, ManageEngine
IT changes are one of the main sources of outages, that easily impact a business’s production environment. Change management is an ITSM (IT Service Management) process that has been designed to mitigate such risks, however, it’s often difficult to follow. Potential... by Bluechip Infotech New Zealand | Apr 1, 2019 | Enterprise Solutions, Latest News, ManageEngine
ITSM ServiceDesk Plus Request Life Cycle can be used in organisations to: Guide technicians at each step. Restrict access to a group or an individual. Request information only when it’s required. Provide contextual notifications. Abort ticket processing.... by Bluechip Infotech New Zealand | Dec 14, 2017 | Enterprise Solutions, Latest News, ManageEngine
As an admin, you are not always present on your desk, instead, you are out and about patching cables, fixing servers, etc. You need to be on top of all your tickets and deliver your customer’s requests within an appropriate time period. Apps can help sometimes. As an... by Bluechip Infotech New Zealand | Mar 29, 2017 | Enterprise Solutions, Latest News, ManageEngine
Once a larger site moves to Office 365 – as many have – how do they stay on top of auditing and management? Are you on top of your Office 365 reporting? O365 Manager Plus from ManageEngine consolidates data from Exchange Online, Azure Active Directory, Skype... by Bluechip Infotech New Zealand | Sep 27, 2016 | Enterprise Solutions, Latest News, ManageEngine
Cloud adoption for some organizations is an essential step to improving service delivery and reducing overhead costs, but what if the cloud hosted solutions available aren’t up to spec with their on premise counter-parts? What if you wanted to still own the product... by Bluechip Infotech New Zealand | Oct 20, 2015 | Enterprise Solutions, Latest News, ManageEngine
In today’s competitive marketplace, it is important to distinguish yourself from the competition, and there is no better way to do that than to provide affordable services that are both fast and reliable. For you as a service provider there is no faster... by Bluechip Infotech New Zealand | May 26, 2015 | Enterprise Solutions, Latest News, ManageEngine
Are your customers’ administrative passwords insecurely shared & lie scattered in the organisation leaving little scope for any internal controls? Do your customers often have passwords stored in spreadsheets, text files or even home-grown tools that leave... by Bluechip Infotech New Zealand | Dec 16, 2014 | Enterprise Solutions, Latest News, ManageEngine
Windows Service Accounts are used by system programs to run application services and processes. These often possess privileges higher than normal user accounts, at times excessive for their needs. The result is very powerful accounts running critical business... 