by Shav | Dec 10, 2019 | 3CX, Latest News, Unified Communications
3CX has just released v16 Update 4 Beta. This is hot on the heels of the Alpha release, a couple of weeks ago. Along with bug fixes they have included new functionality around backup protocols and the web client. The 3CX web client now has a plugin available for users... by Shav | Dec 6, 2019 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine ServiceDesk Plus – A Journey of simplicity, change, choice and affordability Below is the full infographic: by Shav | Dec 4, 2019 | Latest News, Managed Services, N-able
Backup for Office 365 gets a price cut SolarWinds aims to provide complete data protection for Microsoft Office 365 and they have now added SharePoint support on top of the Exchange and OneDrive options already available. Even better, from this month you will... by Shav | Nov 29, 2019 | 3CX, Latest News, Unified Communications
With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how... by Bluechip Infotech New Zealand | Nov 27, 2019 | 3CX, Grandstream, Latest News, UC Update, Unified Communications
In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to... by Shav | Nov 26, 2019 | 3CX, Latest News, Unified Communications
I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is... by Shav | Nov 25, 2019 | Latest News, Security Solutions, Trend Micro
You may not have heard the term but you would have definitely come across these emails before. CERT NZ defines Business Email Compromise (BEC) as when an attacker gets access to an employee’s email account without their permission to carry out a range of attacks or... by Shav | Nov 19, 2019 | Latest News, More Solutions, Security Solutions
SSL is often a pain for the ordering team at any IT reseller, meaning many of you are very happy that Soft Solutions has expertise in cutting through the confusion for you. Until 31st December, one of the biggest SSL brands, DigiCert, is offering a discount that is... by Shav | Oct 31, 2019 | 3CX, Grandstream, Latest News, Unified Communications
During 3CX training events for the Basic, Intermediate and Advanced certifications, I cover off how to provision phones locally, via STUN and using a session border controller (SBC). The key way this works is 3CX generates a configuration file for the phone with the... by Shav | Oct 30, 2019 | 3CX, Grandstream, Latest News, UC Update, Unified Communications
In this update: 3CX version 16 – update 3 is live 3CX’s exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies – local... 