by Shav | Nov 26, 2019 | 3CX, Latest News, Unified Communications
I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is... by Shav | Nov 25, 2019 | Latest News, Security Solutions, Trend Micro
You may not have heard the term but you would have definitely come across these emails before. CERT NZ defines Business Email Compromise (BEC) as when an attacker gets access to an employee’s email account without their permission to carry out a range of attacks or... by Shav | Nov 19, 2019 | Latest News, More Solutions, Security Solutions
SSL is often a pain for the ordering team at any IT reseller, meaning many of you are very happy that Soft Solutions has expertise in cutting through the confusion for you. Until 31st December, one of the biggest SSL brands, DigiCert, is offering a discount that is... by Shav | Oct 31, 2019 | 3CX, Grandstream, Latest News, Unified Communications
During 3CX training events for the Basic, Intermediate and Advanced certifications, I cover off how to provision phones locally, via STUN and using a session border controller (SBC). The key way this works is 3CX generates a configuration file for the phone with the... by Shav | Oct 30, 2019 | 3CX, Grandstream, Latest News, UC Update, Unified Communications
In this update: 3CX version 16 – update 3 is live 3CX’s exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies – local... by Shav | Oct 23, 2019 | Latest News, Managed Services, N-able
Join RMM’s Technical Training Day Develop your SolarWinds RMM skills, at this upcoming Technical Training Day. The content is aimed at technicians with beginner-intermediate level RMM skills. You’ll learn how to use various tools and get industry best-practice... by Shav | Oct 22, 2019 | 3CX, Latest News, Unified Communications
When it comes to telephony (or VoIP), there have traditionally been 2 types of organisations I have come across. You have old school outfits that have been laying cabling and wiring analogue systems since the dawn of time and are used to crawling through small dusty... by Shav | Oct 22, 2019 | Enterprise Solutions, Latest News, ManageEngine
IT departments moved away from shared mailboxes years ago, because it was a painful and inefficient way of handling requests. While implementing an IT helpdesk (ticketing) solution worked for IT, other lines of business still struggle with this daily. The... by Bluechip Infotech New Zealand | Oct 22, 2019 | Latest News
Traditionally the role of an IT reseller has been to take a brand and go and find customers to buy it – but the new reality is that customers find products for themselves and the reseller needs to morph into a solution provider and be seen to be adding real value to... by Bluechip Infotech New Zealand | Oct 9, 2019 | Arcserve, Latest News
OneXafe Solo – a sneak peek, drinks and canapes Join Soft Solutions and StorageCraft to celebrate the latest game-changing technology – the OneXafe Solo 300. Come along to get a brief update on how it revolutionises your service offering. Then stay for... 