by Shav | Jun 23, 2022 | Enterprise Solutions, Latest News, ManageEngine
Quick Tip: how to reduce AD tasks for IT admins Find out how IT admins can reduce their Active Directory (AD) tasks. In this 4 min video, Andre (Sales Engineer – ManageEngine NZ) details the most common IT admin problems, and which solutions help solve these... by Shav | Nov 30, 2021 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to examine the potential ROI of Service Desk Plus. The independent study concluded that organisations can achieve benefits up to a net present value of $2.08 million, with a... by Shav | Nov 30, 2021 | Enterprise Solutions, Latest News, ManageEngine
You’re invited. Get a glimpse of what’s ahead, with Rajesh Ganesan (VP of Product Management) over a fireside chat. Kevin Rowland, CIO of Fliway Transport, also shares his learnings on how to best leverage ManageEngine’s product set. Finally,... by Shav | Aug 25, 2021 | Enterprise Solutions, Latest News, ManageEngine
Fuel your IT growth strategy with AI-driven analytics. According to ManageEngine’s blog and its 2021 Digital Readiness Survey, over 75% of organisations have increased their use of business analytics to improve decision making. However, IT service desks and IT... by Shav | Apr 28, 2021 | Enterprise Solutions, Latest News, ManageEngine
Pink Elephant’s PinkVERIFY ITIL 4 certification has been the industry gold standard for decades. It has been a valuable tool to help many organisations choose the right ITSM tool for their needs. The PinkVERIFY certification process starts with vendors filling out an... by Shav | Apr 20, 2021 | Latest News, Managed Services, N-able
Price revisions for 2021 N-able’s pricing has remained static for a while, when other RMM vendors have increased their pricing. Over this period, N-able has also invested in more product features / resources, to help you grow (such as the MSP Institute). While... by Shav | Apr 15, 2021 | Enterprise Solutions, Latest News, ManageEngine
Join Kris S (ManageEngine NZ), as he shows you how to fully utilise ManageEngine’s ServiceDesk Plus. Learn about the latest features, tips and tricks – so you get the most from this solution. This classroom training occurs over 2 days. There’s... by Shav | Jan 22, 2021 | Enterprise Solutions, Latest News, ManageEngine
The past few years have seen the IT helpdesk evolve from a simple inbox, into a full ITSM solution. It’s one that can be expanded to other parts of an organisation, to help business units deliver services better and more efficiently. Today, the customer service inbox... by Shav | Nov 30, 2020 | Enterprise Solutions, Latest News, ManageEngine
The Gartner Magic Quadrant 2020 for IT service management (ITSM) tools, profiles only the top vendors in the enterprise ITSM tool market. This helps infrastructure and operations leaders align vendors, against their current / future IT roadmaps. This year,... by Bluechip Infotech New Zealand | Nov 17, 2020 | Enterprise Solutions, Latest News, ManageEngine
Can’t read or see images? View this email in a browser Whether staff are remote or not, is your IT ready? During this global pandemic, organisations modified their systems to accommodate working from home. While remote work challenges were addressed,... by Shav | Sep 8, 2020 | Enterprise Solutions, Latest News, ManageEngine
I’ve recently noticed a trend where many ServiceDesk Plus customers have started trialling various ITIL-based modules that were not originally part of their deployment. Change Management is on the top of the list. In order to understand why Change Management is... 