Scalable, secure IT management solutions
For managed service providers (MSPs)
ManageEngine can help MSPs meet their clients’ requirements effortlessly
Organisations are looking for an MSP that can help improve security, provide better uptime, handle remote office IT, minimise risks, proactively approach IT problems and handle compliance.
Meet your clients’ IT management needs
Our solutions can help MSPs focus on:
Efficiency - ensure each client's business is functioning smoothly 24x7
Responsiveness - ensure service continuity and remain highly responsive
Security - constantly monitor servers and websites to avoid security breaches
Compliance - ensure that clients' security practices are compliant with current rules
Remote management - secure and manage your clients' IT infrastructures effectively
RMM Central
Unified network monitoring and endpoint management for MSPs. Effectively manage and monitor every client’s entire IT network.
Get end-to-end visibility into clients' networks
Ensure 360-degree management and security
Proactively detect and deploy missing patches
Track all hardware and software in your network live
Control and troubleshoot devices remotely
Receive real-time alerts and manage faults in client networks
Desktop Central MSP
Unified endpoint management and security. Handle your clients’ desktops, servers, laptops, and mobile devices from a central location, no matter the organisation’s size.
Support and manage all major OS flavors across endpoints
Automate patch deployment and software distribution
Integrate with help desk tools to meet your SLAs faster
Track granular asset data for hardware and software
Control and troubleshoot devices remotely
Create baselines to manage all types of client environments
Deploy security configurations to all network endpoints
Generate custom reports and individual customer bills
Mobile Device Manager Plus MSP
Comprehensive mobile device management. Manage every aspect of your clients’ IT staffs mobile device use, from enrolling new devices to wiping all corporate information when an employee leaves.
Benefit from a unified console with customer segmentation
Manage Windows, iOS, Linux, Android, and Chrome OS devices
Enforce security policies to secure data at rest, in use, and in transit
Manage apps and OS updates without user intervention
Lock down devices to run a single app or a specific set of apps
Securely share, view, and save corporate resources on mobile devices
Remotely view or control devices to troubleshoot issues
Track device locations and execute remote commands on non-compliant devices
ServiceDesk Plus MSP
Full-stack service management for enterprises. Deploy a comprehensive help desk or service desk, complete with built-in account management, asset management, remote controls, and advanced reporting.
Effectively troubleshoot incidents from every account
Manage client workstations remotely
Implement changes in a controlled, structured environment
Centrally manage purchases and contracts
Monitor business health using a unified MSP dashboard
Coordinate field staff and assign them to client locations
OpManager MSP
Network performance monitoring. Manage multiple clients and cater to their diverse needs with customizations and automations.
Enhance network performance and availability monitoring
Acquire comprehensive service and VM health monitoring
Make fault management foolproof
Generate insightful reports on network performance and health
Benefit from customizable dashboards and widgets
Get vital multi-tenant support details
Implement essential role-based user management
Site24x7
Full-stack monitoring for IT admins, DevOps, and SREs. Securely manage your customers’ front-end and back-end IT infrastructures remotely with the solution’s cloud monitoring, network monitoring, application performance monitoring, and end-user monitoring.
Monitor the uptime and performance of websites and APIs
Ensure the health of VMs, networks, and cloud services
Diagnose and troubleshoot application bottlenecks
Optimise the digital customer experience delivered by single-page applications and websites
Automatically initiate remediation actions for alarm events
Share custom dashboards and reports with clients
Configure a white-labeled customer portal
PAM360
Complete privileged access security for enterprises. Defend against privileged access misuse with our solution’s powerful access governance and contextual integrations with various IT services.
Privileged account management
Secure remote access provisioning
Just-in-time privilege escalation
SSH key and SSL/TLS certificate management
Privileged session management
DevOps and cloud security
Privileged user behavior analytics
Comprehensive auditing and reporting
Password Manager Pro
Privileged password management. Secure your clients’ privileged accounts, control and monitor privileged access to client networks, and implement stringent security best practices.
Securely store client passwords
Selectively share passwords among MSP admins and clients
Launch direct connections to client networks
Automatically reset passwords
Deploy concurrent controls
Gain visibility on password access
Generate comprehensive audits and reports
