3CX July Technical Trainings
Two Days of 3CX Technical Training
We’re delighted to have Nicholas Paras the CEO and Technical Trainer of Paratech running our upcoming 3CX Basic and Advanced technical training sessions. Many of you will be familiar with Nicholas who was formerly the 3CX Technical Trainer for over 10 years. Nicholas now specialises in 3CX training and services and will be delivering our training sessions in July.
- 3CX Basic Technical Training = Tuesday 21st July 8.45am to 4.30pm Online
- 3CX Advanced Technical Training = Wednesday 22nd July 8.45am to 4.30pm Online.
IMPORTANT: Preparation to complete prior to the training:
Create/register your 3CX account:
- To sit the 3CX exams, you’ll need your own personal account. This account can be linked to the business to show your certifications for the company.
- Visit: https://www.3cx.com/try/?ft=n&source=account-creation to register your account, have your 3CX company admin link your account to the business.
Pre-reading materials:
What’s covered on each day:
Day 1 – Basic Technical Training:
- Chapter 1: Deployment and Hosting
- Chapter 2: Set up your Team
- Chapter 3: SIP Trunks
- Chapter 4: IP Phone Provisioning & Apps
- Chapter 5: Call Handling
- Chapter 6: Messaging
Day 2 – Advanced Technical Training:
- Chapter 7: 3CX On-premise & Self-Hosting
- Chapter 8: Firewall Configuration
- Chapter 9: Backup & Restore
- Chapter 10: Bridges
- Chapter 11: Basic Troubleshooting
- Chapter 12: Advanced Deployments
- Chapter 13: Security & Anti-fraud
- Chapter 14: AI Features
Your Bluechip Online Event
Important information: It’s imperative that each person has their own computer and headset to avoid distractions for themselves and other participants in the day. Questions and discussion are highly encouraged for all participants to gain as much knowledge as possible.
3CX Basic Technical Training Agenda:
- 8.45am – Attendees login, ensure that they have 3CX Accounts to sit the exams against and no technology issues
- 8.55am – Welcome from Megan with basic housekeeping
- 9.00am – Session 1 – First two modules
- 11.00am – 15 min break after first two modules
- 11.15am – Session 2 – Modules 3 & 4
- 1.15pm – 45 min lunch break
- 2.00pm – Session 3 – Modules 5 & 6
- 4.00pm – End of training, all candidates to sit exams before end of day
3CX Advanced Technical Training Agenda:
- 8.45am – Attendees login, ensure that they have 3CX Accounts to sit the exams against and no technology issues
- 8.55am – Welcome from Megan with basic housekeeping
- 9.00am – Session 1 – Modules 7, 8 & 9
- 11.00am – 15 min break after first two modules
- 11.15am – Session 2 – Modules 10, 11 & 12
- 1.15pm – 45 min lunch break
- 2.00pm – Session 3 – Modules 13 & 14
- 4.00pm – End of training, all candidates to sit exams before end of day
Attendees to send certificates to uc@bluechipit.co.nz. Should a participant not pass the exam, they should email uc@bluechipit.co.nz and we’ll arrange additional assitance and revision once the stand down period has passed.