Vendor Watch – Do you have the right security certificate to protect online transactions?
SSL is often a pain for the ordering team at any IT reseller, meaning many of you are very happy that Soft Solutions has expertise in cutting through the confusion for you. Until 31st December, one of the biggest SSL brands, DigiCert, is offering a discount that is...
How to overcome challenges when provisioning DECT and FXS, with 3CX
During 3CX training events for the Basic, Intermediate and Advanced certifications, I cover off how to provision phones locally, via STUN and using a session border controller (SBC). The key way this works is 3CX generates a configuration file for the phone with the...
VoIP Channel Update
In this update: 3CX version 16 - update 3 is live 3CX's exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies - local stories to share?...
SolarWinds MSP Channel Update
Join RMM’s Technical Training Day Develop your SolarWinds RMM skills, at this upcoming Technical Training Day. The content is aimed at technicians with beginner-intermediate level RMM skills. You’ll learn how to use various tools and get industry best-practice...
Getting into VoIP – addressing your common concerns
When it comes to telephony (or VoIP), there have traditionally been 2 types of organisations I have come across. You have old school outfits that have been laying cabling and wiring analogue systems since the dawn of time and are used to crawling through small dusty...
Vendor Watch – Simplify ticketing using Enterprise Service Management (ESM)
IT departments moved away from shared mailboxes years ago, because it was a painful and inefficient way of handling requests. While implementing an IT helpdesk (ticketing) solution worked for IT, other lines of business still struggle with this daily. The...
The Technology Buyer’s Journey
Traditionally the role of an IT reseller has been to take a brand and go and find customers to buy it – but the new reality is that customers find products for themselves and the reseller needs to morph into a solution provider and be seen to be adding real value to...
StorageCraft Channel Update
OneXafe Solo – a sneak peek, drinks and canapes Join Soft Solutions and StorageCraft to celebrate the latest game-changing technology - the OneXafe Solo 300. Come along to get a brief update on how it revolutionises your service offering. Then stay for the...
Passportal manages passwords, so your technicians don’t have to
Your technicians are busy. Securely storing, recalling and updating clients’ passwords shouldn’t slow them down. When your staff changes, how do you also revoke access to these critical systems? Furthermore, as a MSP you’ll hold passwords to multiple clients’ systems....
What the Marvel cinematic universe taught us about paging
I’m still unsure how I feel about the next generation of the Marvel movie franchise. The last set of movies ended powerfully, with one of the largest gross revenues to date. Without spoiling too much, a key point to the final movie (End Game) involved a special pager...