3CX and the art of the Simultaneous Call
There is a famous carpentry proverb that states “measure twice and cut once”. The idea behind the saying is to emphasise accuracy when cutting materials. This makes sure time and resources are not wasted during a project. Accurate measurement and planning are keys to...
Get more from your ServiceDesk instance.
Integrate other solutions, for better IT automation and ticketing control. Thanks for using ServiceDesk Plus. You may not know of three integrations available, to boost its functionality. For a limited time, not only can you get extended trials of these new...
Vendor Watch – Fast, powerful remote control software
Soft Solutions now distributes standalone Take Control Plus. It's remote support software from SolarWinds that let’s you manage customers on nearly any platform. Get deep diagnostics from one dashboard. Connect to your clients’ devices in seconds, with full support...
StorageCraft Channel Update
OneXafe Solo’s launched! Great news. StorageCraft’s Plug-and-Play Data Protection solution is now available. Designed for smaller, simpler environments – it streams data directly to StorageCraft’s Cloud Services. It uses the same ShadowXafe data protection...
ManageEngine NZ Newsletter – May 2020
Can't read or see images? View this email in a browser Identity management in a Kiwi landscape Join Vivin on this webinar, as he discusses best practices for New Zealand firms. On May 26, at 2pm he’ll cover two topics in a compact one hour session:...
VoIP Channel Update
In this update: 3CX version 16 - update 5 Grandstream - loyalty price tiers 3CX WebMeeting capacity extended Coming out of lockdown with 3CX Our most recent webinars Latest tips and tricks 3CX technical certifications Case studies - local stories to share? Marketing...
Never pay the ransom with StorageCraft
Ransomware attacks are still on the rise. It has evolved into a highly lucrative business for organised crime syndicates. IT security vendors alone, cannot absolutely guarantee the protection of clients’ data from ransomware attacks. Make sure you never pay the ransom...
Offer clients password management, with your branding
Are you looking to offer clients password management, with your own branding? PassPortal gives MSPs’ technicians, a better way to manage clients’ credentials. It’s a centralised, cloud-based platform where passwords are stored, searched, changed and easily configured....
Best practice eBooks to grow your business
SolarWinds have released three eBooks, packed with tips to improve your operations. Check out the best practice eBooks below: Evaluating backup solutions – a buyer’s guide to data protection. This 10-page eBook includes five key questions every buyer should ask about...
5 tips for preventing harm after an employee leaves
Do your ex-employees still have access to your systems, after they leave? Don’t worry. You’re not alone. According to studies, 89% of ex-employees retain access to at least one application at a former job. As a MSP, that leaves your clients’ critical data dangerously...