How to communicate with customers, during service downtime
Ensuring uninterrupted availability of services is virtually impossible. Outages and scheduled maintenance carried out by businesses are inevitable. This can greatly affect the usage of these services by stakeholders. Unexpected downtime can lead to the lack of...
StorageCraft Channel Update
ShadowProtect SPX 7.0 - now available! The latest version of SPX is here. The new release delivers expanded use cases, better performance and reliability, and improved deployment workflow. Specifically, it: Supports newer versions of Linux OS. ReFS...
How to access integrated EDR, in RMM
You may have heard the term “endpoint detection and response” (EDR) crop up over the past few years. These solutions were created, to better adapt to the evolution occurring across the threat landscape. Everything modern AV does, EDR takes a step further - providing...
Soft Solutions’ thoughts about 2020
2020 has been a massive year of change across industries. We adapted to working from home, changing how we interacted overnight. Our team reflects below. I came into the first lockdown full of fear for the security of the jobs of our team, knowing that business...
SolarWinds MSP Channel Update
SolarWinds Orion security warning: no impact to RMM customers Several US Government organisations were recent hacking targets via a product called SolarWinds Orion. It’s an on-premise solution used by large enterprise organisations. While SolarWinds MSP shares...
Tool kit expands with Intune update management
ManageEngine's Patch Connect Plus has an expanding repository of 600+ deployment ready updates. Which means users don’t have to face the daunting task of downloading or preparing each third-party update, before carrying out deployment to client systems. The Patch...
VoIP Channel Update
In this update: 2020 is almost a wrap Christmas shutdown planning 3CX scoops Technology Excellence Award 3CX version 16 - updates Happy holidays 2020 is almost a wrap 2020 has been a year like no other - with a global pandemic that we hadn’t seen coming. VoIP...
ManageEngine NZ Newsletter – December 2020
Can't read or see images? View this email in a browser How to overcome IT project management issues If you're a project manager (PM), you’ll know that IT projects can get complex, quick. Many large IT projects involve various people / technologies / solutions, to...
How to overcome IT project management issues
If you're a project manager (PM), you’ll know that IT projects can get complex, quick. Many large IT projects involve various people / technologies / solutions, to successfully complete on time. A PM’s main goal is to drive successful outcomes at each project stage,...
3CX Partner Programme 2021
As we edge closer to the end of 2020, 3CX are releasing information on the upcoming changes to their Partner Programme for 2021. In 2021 the revenue targets will increase for the Silver, Gold, and Platinum partners. Details of new targets are: Silver – US$7500 retail...