Vendor Watch – ShadowXafe 4.0 now enables management from the cloud
StorageCraft are well known for their disaster recovery’s reliability, flexibility and availability. They have excitedly released ShadowXafe 4.0 - the next evolution of their SLA driven backup technology. This significant upgrade builds on ShadowXafe’s ability to...
How IT Service Management lowers operating costs in a post-COVID world
As New Zealand companies get into the swing of the new ‘normal’, cost optimisation remains high on every executive’s priority list. One solution is the concept of Enterprise Service Management (ESM) –applying IT Service Management (ITSM) concepts to other...
Standalone versions now available
You can now access these SolarWinds MSP solutions as standalone versions, without RMM being a prerequisite. Take Control Plus Take Control Plus is a remote support solution that lets your techs access nearly any platform or device, to solve issues...
Sleek & powerful: All-new WebMeeting
An all-new 3CX WebMeeting is here! With a refreshed UI and numerous improvements under the hood, it’s been redesigned to make your remote working experience even smoother. Beefed up infrastructure We’ve added more servers to support the steep demand in web meetings...
SolarWinds MSP Channel Update
Urgent update required to RMM agents SolarWinds MSP has informed us about a vulnerability which was recently reported in RMM Windows Agent versions prior to version 10.8.9. If successfully exploited, this could allow a local user to replace files, elevate their...
How to deploy VoIP hardware remotely
The quick answer is 3CX. Their SBC (Session Border Controller) is a game changer for remote phone deployment. What does the SBC do? The SBC greatly simplifies remote phone deployment by creating a powerful connection to an offsite PBX. It routes traffic between the...
VoIP Channel Update
In this update: NZ 3CX Intermediate Technical Certification training Coming in June - our "bite sized" webinars The new 3CX iOS app is here Grandstream WiFi portable phones Our most recent webinars Latest tips and tricks Case studies - local stories to share?...
Implementing ISO 20000? Get the guide
What is ISO 20000? It is an internationally recognised standard for service management. It helps you cut costs, by aligning IT services and streamlining conformance to a set standard. ManageEngine’s comprehensive suite of IT management solutions helps achieve...
ManageEngine NZ Newsletter – June 2020
Can't read or see images? View this email in a browser Gartner compares vendors' Application Performance Monitoring solutions ManageEngine has been recognised for an eighth time(!), in Gartner's Magic Quadrant 2020 for Application Performance...
How to optimise WiFi deployments
Did you know the first WiFi network dates back to 1971? ALOHAnet utilised a UHF antenna array, as there were no frequencies for computer to computer communication in the 70s. It paved the way for the more modern 802.11 protocol in 1997, that had a whopping speed of 2...