ManageEngine NZ Newsletter – February 2021
Can't read or see images? View this email in a browser. Happy new year from ManageEngine! The new year, brings new opportunities. We look forward to providing you with the help and support, you need in 2021. Our team will also be out and about, at a few events in the...
OneXafe Solo: more recovery points and setting up made easy
OneXafe Solo now includes one year of backup retention in the cloud. StorageCraft has boosted the default entitlement from 5 to 20 cloud recovery points, per protected machine. This allows you to manage 1 year of cloud retention (5 daily, 4 weekly and 11 monthly...
SolarWinds MSP – All Partners Meeting
Join the SolarWinds MSP team, for insights into what 2021 holds. This All Partners Meeting webinar is on-demand and features a chat with President John Pagliuca and EVP of ChannelE2E Joe Panettieri. They provide a business update, discuss how SolarWinds is investing...
ShadowProtect SPX 7.0 – now available!
The latest version of ShadowProtect SPX (7.0) is here. The new release delivers expanded use cases, better performance and reliability, and improved deployment workflow. Specifically, it: Supports newer versions of Linux OS. ReFS support for Windows. UEFI-GPT...
How to add extra security to your SolarWinds RMM dashboard – 2FA
As I conduct virtual meetings and demos, I’ve observed numerous users log into their dashboard. Some stick with the traditional way of logging in, typing their username and password. Others just use their mouse, letting their password manager do the rest. Wouldn’t it...
Give your customer support experience a fresh lick of paint in 2021
The past few years have seen the IT helpdesk evolve from a simple inbox, into a full ITSM solution. It’s one that can be expanded to other parts of an organisation, to help business units deliver services better and more efficiently. Today, the customer service inbox...
How to perform a Christmas clean-up for your data
It’s that time of the year. When most of the office staff have gone on holiday and a few of the IT team stay to support the skeleton crew. They tidy up systems and do the odd jobs that couldn’t be done during the year. One often underlooked task is tidying up file...
How to communicate with customers, during service downtime
Ensuring uninterrupted availability of services is virtually impossible. Outages and scheduled maintenance carried out by businesses are inevitable. This can greatly affect the usage of these services by stakeholders. Unexpected downtime can lead to the lack of...
StorageCraft Channel Update
ShadowProtect SPX 7.0 - now available! The latest version of SPX is here. The new release delivers expanded use cases, better performance and reliability, and improved deployment workflow. Specifically, it: Supports newer versions of Linux OS. ReFS...
How to access integrated EDR, in RMM
You may have heard the term “endpoint detection and response” (EDR) crop up over the past few years. These solutions were created, to better adapt to the evolution occurring across the threat landscape. Everything modern AV does, EDR takes a step further - providing...