RMM Central: A unified IT solution for managed service providers
ManageEngine have launched RMM Central, a unified remote monitoring and management solution. For IT service providers it can be a mammoth task maintaining the IT infrastructure and systems of client networks. Multiple tools perform various capabilities in network...
PSA vs ITSM vs ESM – what do they do?
We tend to take things that are complex in nature and simplify them, or just abbreviate them. But there are sometimes when we need to break down our abbreviations, so we can properly understand them, Have you heard of PSA (Professional Services Automation), ITSM...
ManageEngine receives new PinkVERIFY ITIL 4 certification
Pink Elephant’s PinkVERIFY ITIL 4 certification has been the industry gold standard for decades. It has been a valuable tool to help many organisations choose the right ITSM tool for their needs. The PinkVERIFY certification process starts with vendors filling out an...
Cybersecurity Outlook for 2021
The past year has seen a global shift in operations, with major impacts to the evolution of cybersecurity. Security practices have been tested like never before. Rapidly accelerated digital operations and remote work increased the risk of cyberattacks. That's why it's...
VoIP Channel Update
In this update: 3CX version 18 - Alpha 3, new Video Conferencing features Bite Size Webinar - 3CX trial licenses + Proof of Concept upgrades 3CX Intermediate Technical Certification training 3CX's Android and iOS apps' Beta releases Demo Days are coming Latest 3CX...
Maximise your ManageEngine ServiceDesk Plus instance
Upskill at this 2-day instructor-led training event Join Kris S (ManageEngine NZ), as he shows you how to fully utilise ManageEngine's ServiceDesk Plus. Learn about the latest features, tips and tricks - so you can get the most from this solution. This classroom...
N-able Channel Update
Price revisions for 2021 N-able's pricing has remained static for a while, when other RMM vendors have increased their pricing. Over this period, N-able has also invested in more product features / resources, to help you grow (such as the MSP Institute). While price...
ManageEngine NZ Newsletter – April
Join Kris S (ManageEngine NZ), as he shows you how to fully utilise ManageEngine's ServiceDesk Plus. Learn about the latest features, tips and tricks - so you get the most from this solution. This classroom training occurs over 2 days. There's opportunity to also ask...
Best practices for selecting endpoint management
The pandemic has completely redefined the way organisations operate. IT administrators now work around the clock to keep organisations productive and stable. They make sure that the best security procedures are in place like; two-factor authentication, firewalls,...
How to optimise your IT asset costs
IT asset management is a critical function of any IT infrastructure. Successfully managing IT assets in a business's infrastructure can make significant cost savings, helping organisations work more efficiently in the long run. However, when assets are not managed...