Help review ManageEngine – get a MightyApe voucher as thanks
Like a ManageEngine solution? Help your peers learn about its benefits, by reviewing it on Gartner Peer Insights. Your honest feedback, also helps our developers prioritise which features to improve on. We will show our appreciation, with a $35 MightyApe shopping...
7 real life IT problems and how to resolve them
IT problems are not just limited to large organisations. In fact, most IT issues are common for small to large organisations. Some examples include: Making a minor change could trigger an avalanche of incidents. Or using poorly crafted or antiquated service processes...
How to simplify Mobile Device Management in your organisation
The use of mobile devices in organisations is now prevalent. Employees can be carrying up to 3 mobile devices each. These devices include laptops, tablets and smartphones. For IT admins, managing these mobile devices can be very challenging due to the large number of...
Why back up Microsoft 365? Blame Janet from Accounting
As most MSPs are aware, Microsoft offers tools to help you retain your M365 data. However, there are still limitations to their data protection. For example, OneDrive for Business and SharePoint Online can only do point in time recoveries for the last 30 days. For a...
VoIP Channel Update
In this update: 3CX version 18 - Alpha 4 3CX Intermediate Technical Certification training Integrate 3CX with Yealink headsets 3CX trial licenses + Proof of Concept upgrades Demo Days in June Grandstream unveils entry level WiFi desk phone Need demo equipment?...
Azure Security 101: Security essentials, logs and more
There are quite a few businesses that are hesitant to adopt public cloud services, and always keep company data in-house. However, the adoption rate of Azure AD, Microsoft’s cloud-based IAM service, is increasing. That's why you have to make sure the right Azure...
Integrate your 3CX with Yealink new generation headsets and portable speakers
Yealink have recently released several new generation headsets and portable speaker phones - many of which are also Microsoft Teams certified. Our Senior VoIP Engineer has completed testing to confirm how the headsets integrate with 3CX and can report they work well....
5 common AWS configuration errors that lead to cyberattacks
Did you know that 59 percent of enterprises’ cloud usage exceed their prior plans? The boom in cloud adoption is also a magnet for cybercriminals to launch attacks. Most firms are ill-prepared for cloud security threats. Your cloud deployments are only safe, based on...
Case study: Using ShadowProtect for the aged healthcare sector
Like disasters, IT environments are anything but standard. When IT systems are down, business suffers and systems needs to be back up as soon as possible. ShadowProtect SPX backup and disaster recovery software ensure on-premise business systems / data are fully...
ManageEngine May Newsletter
When it comes to ManageEngine, many people think it's only an IT Service Management tool. However it also specialises in IT Operations Management, AD Management, and Security. These solutions not only tightly integrate with each other, but also with other third party...